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Careers

KPU Training Program

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Step 1 of 2

Tell us about your appliance:

Brand*

Appliance Type*

Warranty Status

Problem Description (as you see it)*

Photos of Problem

Drop files here or

Accepted file types: jpg, jpeg, gif, png, Max. file size: 8 MB, Max. files: 4.

Sometimes a picture is worth a thousand words. Please feel free to add a photo of the trouble, and/or your model and serial tag here if you like!

Model #

It really helps to know what appliance we'll be servicing, so providing a model and serial number is quite important. If you don't have it handy now, you may provide it to our dispatch team when they follow up with you.

Serial #

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Photo of Model and Serial Tag

Accepted file types: jpg, jpeg, gif, png, Max. file size: 8 MB.

Other #

Some brands, such as as Fisher & Paykel, will have an additional number, sometimes called a "revision" or "index" number. These may be necessary to acquire the correct parts. Attaching a photo of your model and serial tag would provide us all the information we need.

Dealer

Approximate Purchase Date

A date of purchase or occupancy is needed for warranty service.

Your Name*

Email*

Primary Phone Number*

Secondary Phone Number

Service Location*

Street Address Address Line 2 City Province Postal Code

Are you the owner/paying party?

Yes

Billing Name*

Billing Phone Number*

Billing Address*

Street Address Address Line 2 City Province Postal Code

Payment Method

For non-warranty service, our technician will need to collect while on site unless you are a business with an account.

PO#:*

Special Instructions

Are there are special access instructions that the technician needs to know? (ex: access codes, directions, etc)

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Special Instructions Attachment

Accepted file types: jpg, gif, png, pdf, Max. file size: 8 MB.

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Phone

This field is for validation purposes and should be left unchanged.