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“ Please see important information regarding precautions Priority Appliance Service has implemented in regards to the Covid-19 outbreak. ”

— Wayne Coleman, Founder

Priority Appliance Service
remains open for business

Like you, Priority has been closely monitoring the ongoing global spread of the novel coronavirus. Ensuring the wellbeing of our employees, customers and respective communities is at the forefront of all our actions. To that end, Priority has implemented social distancing measures along with other strategies to do our part in preventing community spread of the virus and supporting our health care system during this important period.

Priority has instituted the following measures:

As part of our Business Continuity Plan (BCP) process, establishing a COVID-19 Pandemic Planning Team with representation from senior leadership across our organization, as well as monitoring and adhering to the Public Health Agency of Canada’s regulations and guidelines.

Enabling social distancing by:

  • Encouraging all employees that feel even mildly ill to stay home
  • Distributing workloads to our employees to ensure continuous support in case a particular region is significantly impacted, as enabled by our provincial presence.
  • Requesting that employees who can perform their functions remotely work from home as of March 19. We are equipped with cloud-based systems, ensuring continuous communications both internally and with our customers.
  • Prohibiting all visitors and non-essential third party vendors from accessing our facilities
  • Cancelling all non-essential business travel
  • Cancelling all non-essential group gatherings

As this is an evolving situation, we are closely monitoring the changing Canadian landscape to ensure the safety and health of our dedicated team, valued customers and communities.


Wayne Coleman

The Okanagan’s Appliance
Repair Specialists

Priority Appliance Service is built on a foundation of more than 40 years experience in the appliance service industry, originally in Vancouver’s Lower Mainland and through the Fraser Valley. Over the years we have established an outstanding reputation for technical excellence and customer satisfaction. Our commitment to providing quality service has made Priority Appliance the preferred service company of the dealers and manufacturers who work closely with leading builders, architects and designers. Please see our web pages specific to the Metro Vancouver and the Fraser Valley areas.

Priority Appliance Service has been sending techs to the Okanagan Valley for several years on special request from the premium manufacturers we represent.  Our Service Manager/Trainer Steve, who has attended many of these Okanagan calls, relocated in 2017 to Kelowna with his family to meet the demand for this much sought after caliber of service by expanding Priority’s service area.  Steve’s focus now is to build out a team of like minded individuals to serve Vernon, Lake Country, Big White, Kelowna, West Kelowna, Westbank, Peachland, Summerland, and Penticton areas.

Here at Priority Appliance, our focus is on providing professional, top quality appliance repair service for your residential “major” home appliances. This includes your dishwasher, wine cooler, refrigerator, ice maker, freezer, washer, dryer, range, stove, wall oven, cooktop, microwave, hood fan, and built-in coffee machine, in and out of warranty.

Here are the Brands we Service in the Okanagan Valley

We are the the factory trained, authorized warranty servicer for the bolded brands

  • Aga
  • Amana
  • Bertazzoni
  • Brigade
  • DCS
  • Dacor
  • Electrolux
  • Fisher & Paykel
  • Frigidaire
  • Gaggenau
  • General Electric (GE)
  • Heubsch
  • Jennair
  • Kitchenaid
  • LaCornue
  • Marvel
  • Maytag
  • Miele
  • Monogram
  • Samsung
  • Speed Queen
  • Subzero
  • Thermador
  • U-Line
  • Ultraline
  • Ventahood
  • Viking
  • Whirlpool
  • Wolf
  • Zephyr

Schedule a Service Call

Our friendly staff will be happy to assist you in scheduling a service call, either in person or online. We will require your appliance brand name, model / serial number, and a good description of the trouble. Having an accurate model and serial number allows our technicians to come better prepared, saving everyone time and money!

Use our helpful online service request anytime, or call during business hours.

(250) 212-7038
Toll Free
(800) 219-0105

Alternatively, please feel free to E-mail us at

Hours of Operation

Please note below office hours have been temporarily reduced and may be subject to change:

Monday to Friday……………8:00AM to 4:00PM
Saturday and Sunday………Closed

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Why Priority Appliance?

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Read more about who we are

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