Like you, Priority has been closely monitoring the ongoing local and global spread of COVID-19 as we do our best in these challenging times to provide our valued customers with a premium home appliance service experience.

As we wait for the Provincial or Federal Government to give direction to small businesses like ourselves we will continue to remain open, providing home appliance service as needed.  We do find it encouraging that the Ontario Provincial Government has classified Home Appliance Repair as an essential service, and hope that British Columbia will do the same.  Either way, Priority Appliance Service is committed to continue to provide our customers with a premium home appliance service experience to the best of our ability.

Ensuring the well-being of our employees, customers and respective communities is at the forefront of all our actions as we continue to service your appliances.  Priority has implemented social distancing measures along with other strategies to do our part in preventing community spread of the virus and supporting our health care system during this critical period.  To that end, we have implementing the following:

• Encouraging all employees that feel even mildly ill to stay home
• Distributing workloads to our employees to ensure continuous support in case a particular region is significantly impacted, as enabled by our provincial presence.
• Requesting that employees who can perform their functions remotely work from home as of March 19. We are equipped with cloud-based systems, ensuring continuous communications both internally and with our customers.
• Prohibiting all visitors and non-essential third-party vendors from accessing our facilities
• Canceling all non-essential business travel
• Canceling all non-essential group gatherings

As this is an evolving situation, we are closely monitoring the changing Canadian landscape to ensure the safety and health of our dedicated team, valued customers and communities.

Sincerely,

Wayne Coleman

Priority Appliance Service is built on more than 40 years of experience in the appliance service industry and has established an outstanding reputation for technical excellence and customer satisfaction. We provide premium warranty service and repair for the cities most popular brands. Priority is affiliated with high-end appliance dealers and manufacturers throughout our service area, extending from Vancouver to Chilliwack and the Okanagan Valley.

We have technicians working daily in the communities of West Vancouver, North Vancouver, Vancouver, Richmond, Delta, Tsawwassen, Ladner, White Rock, Surrey, Cloverdale, Langley, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Anmore, Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford.  In the Fraser Valley, we are in the neighborhoods of Chilliwack, Cultus Lake, Bridal Falls, Harrison Hot Springs, Mission, and Agassiz.

In the Okanagan, we include Vernon, Lake Country, Big White, Kelowna, West Kelowna, Westbank, Peachland, Summerland, and Penticton areas.

Here at Priority Appliance Service, our focus is on providing professional, top quality appliance repair service for all your premium home appliances. This includes products such as your dishwasher, wine cooler, refrigerator, ice maker, freezer, washer, dryer, range, stove, wall oven, cooktop, microwave, hood fan, and built-in coffee machine.   Give us a call or fill out the online form and we’ll get back to you; we would love to help!