DCS Appliance Repair

DCS appliances are made in Huntington Beach, California, at the company’s headquarters and factory. The appliances are made with high-quality materials and are designed to last.

Clean the exterior of your DCS grill burners with a stainless steel wire brush, and use a metal scraper for stubborn areas.

Use a straightened paper clip to clear clogged ports; never use a wooden toothpick, as it can break off and clog the port.

Finally, use a flashlight to inspect the burner inlet to ensure it’s not blocked. The burner inlets can sometimes become clogged with spider webs, dust, or other debris. If you noticed obstructions, use a straightened wire hanger to clear them.

Maintenance should be performed routinely every three to four weeks to prevent clogs, and corrosion, and to ensure the performance is not hindered.

If your DCS Ice Machine isn’t making ice at all or isn’t making enough ice, DCS recommends these troubleshooting steps before calling a servicer.

1. Ensure the controls are set to “ICE.”
2. Check the water supply and make sure nothing is restricting it, such as:
   • Closed Water Valve
   • Blown Fuse
   • Tripped Circuit Breaker
   • Kinked Supply Line
   • Low Water Pressure
3. Make sure enough time has passed if the ice machine has just started the ice production cycle. A normal ice production cycle takes about 1.5 hours.
4. Ensure the reservoir drain plug is in place.
5. Run a cleaning cycle and check filters.
6. Ensure the condenser fan isn’t restricted and nothing obstructs the grille in the front of the ice machine.
7. Ensure the room or water temperature isn’t too warm. The ice machine should be in an area where the ambient temperature is below 38°C.

Contact an authorized DCS repair technician if you’ve completed these troubleshooting steps and are still experiencing issues.