Last updated: 5/2023
Information Collection and Use
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- Phone number
- Address and postal code
- Details of the appliances requiring repair
We collect this information for the purpose of providing our services, scheduling appointments, and improving the user experience of our website.
We use Google Analytics to help us understand how our website is being used and to improve the user experience. Google Analytics collects anonymous data about your visit to our website, including the pages you visited, the duration of your visit, and the website from which you arrived. This data is not linked to your personal information and is only used for the purposes of analysis and improving our website.
You can learn more about Google Analytics and how to opt-out by visiting https://tools.google.com/dlpage/gaoptout.
Use of Your Personal Information
We use the collected information for various purposes, including:
To schedule and manage service appointments
To communicate with you about your service requests, updates, or any inquiries
To maintain a record of our services provided to you
To improve our website and services by analyzing user behavior and preferences
To send promotional emails or newsletters, if you have opted in to receive them
To comply with any legal requirements or to protect our rights, property, or safety, as well as that of our users or the public
Information Sharing and Disclosure
Priority Appliance Service does not sell, trade, or rent your personal information to third parties. We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.