Factory-authorized Riva service
Factory-authorized Riva service for hoods, induction cooking and refrigeration. Share your Riva model details and the symptom, and our Vancouver appliance repair technicians will discuss the next step.
Prefer a callback? Use the Request a Callback form.
About our Riva service
Priority Appliance Service is a factory-authorized Riva servicer. If a kitchen hood has become noisy, an induction cooking zone is not heating or a refrigerated compartment is warming up, contact us with the model number and a description of the issue.
Riva is an exclusive Trail Appliances brand. We identify your appliance by its Riva model details rather than assuming another brand’s specifications apply.
Riva’s Canadian product listings include induction cooktops, range hoods, full-size refrigerators, freezer columns, beverage centres and wine coolers. Each has a different role in your kitchen, so a useful service request starts with the appliance type and exact model.
If your appliance is built into cabinetry, tell us about access restrictions when booking. Leave it installed rather than pulling it out yourself. For a warranty request, keep your purchase receipt available; coverage must be checked against the applicable terms.
About Priority
Describe the symptoms you observe. These examples help explain a service request; they do not imply recurring faults or a diagnosis for your appliance.
Yes. Priority Appliance Service is factory authorized for Riva. We arrange major-appliance repairs for customers in Vancouver and Metro Vancouver.
Yes. Riva’s Canadian listings include full-size refrigerators and freezer columns, and we accept service requests for these appliances. Select Refrigerator or Freezer and provide the model number.
Provide the model and serial numbers if accessible, your service address and a description of the symptoms. Mention cabinetry or access restrictions, but do not remove the appliance to find a label.
Contact us with your appliance details and purchase receipt. We can discuss the service request and applicable warranty requirements. Factory authorization does not guarantee that a particular issue is covered.
Our friendly staff will be happy to assist you in scheduling a service call, either in person or online. Please provide your appliance brand name, model & serial number if possible, and a good description of the trouble. Having an accurate model and serial number allows our technicians to come better prepared, saving everyone time and money!
Use our helpful online service request anytime, or call during business hours.
